Frequently asked questions
Everything about how the tracking link generator works.
What does akkiu's tracking tool actually do?+
It generates a single shareable link and QR code for a package. You (the seller) enter the carrier and tracking code once; your buyer opens the link to see the order details and a button that takes them straight to the carrier's own official tracking page.
Do I need to create an account?+
No. Neither sellers nor buyers need an account. Sellers get a lightweight local autofill (your name and contact link are remembered on your device) purely for convenience — nothing is tied to an identity or login.
How long does a tracking link stay active?+
21 days from creation. After that, the order is automatically and permanently deleted from our database — there's no way to recover it, so let your buyer know to check before then if the package is still in transit.
Which carriers are supported?+
18+ major carriers across the US, Europe, and MENA are directly supported with verified tracking links, including DHL, UPS, FedEx, USPS, Royal Mail, Aramex, Yalidine, and more. If your carrier isn't listed, you can still generate a link — it'll open a search for the tracking code instead of a guaranteed direct link.
Is my data safe?+
We only store what's needed to generate the tracking page: seller name, contact link, product name, carrier, tracking code, and optional notes. No passwords, no payment info, no buyer accounts. Everything auto-deletes after 21 days.
Can a buyer see my personal information?+
A buyer sees only what you choose to enter: your seller name, your contact link, the product name, and the carrier/tracking info. Don't include anything in these fields you wouldn't want a buyer to see.
Is this an official carrier tool?+
No — akkiu.com is an independent, unaffiliated tool. The tracking button always sends the buyer to the carrier's own official website for the actual tracking status; we never intercept or fake that data.
Why did my tracking link show 'expired or not found'?+
Either the link is older than 21 days and was auto-deleted, or the order code was typed incorrectly. Double-check the code, or ask the seller to generate a fresh link.
Is it really free?+
Yes. There's no premium tier gating basic use. The project is self-funded; if you'd like to support it, there's an optional donation link on the tracking page.
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